It’s not easy to be a new manager. When you join an organization you’ve got to learn the culture, the norms, build social capital and hope you get access to the “unwritten playbook” of how to succeed in that environment.

So what do you really need to know when you’re a new manager? Times are changing (fast) and what worked five years ago won’t work today. Since just about every team in an organization is comprised of people from different generations our ways of approaching work are nuanced and blended. Today’s manager (and aspiring manager) are the leaders of the new school.